First Restoration America responds fast to water damage, mold, fire, and more. We handle everything from emergency extraction to complete rebuild. IICRC Certified with 27 years serving the Charlotte metro area.
We answer every call day or night. Our crews deploy fast to limit damage and start restoration immediately.
We hold IICRC certification and a BBB A+ rating. Licensed and insured in both North and South Carolina.
Serving Charlotte and the surrounding metro since 1997. Over 30 years of combined industry experience on every job.
First Restoration America has served Charlotte and the greater metro area for 27 years. We are a full-service restoration company handling water damage, mold, fire, and complete rebuilds under one roof. Our IICRC Certified team brings over 30 years of combined industry experience to every project. We are licensed and insured in North and South Carolina and hold a BBB A+ rating.
We handle every phase of restoration and rebuild. One company manages your project from emergency response through final repair.
We extract standing water, dry structural materials, and restore your property to pre-loss condition. Fast response prevents secondary damage and mold growth.
Our certified team contains, removes, and treats mold at the source. We address moisture issues to prevent recurrence and restore safe air quality.
We remove soot, eliminate smoke odors, and repair fire-damaged structures. Our team works quickly to stabilize your property and begin the rebuild process.
Sewage backups require immediate professional response. We safely remove contaminated water, disinfect affected areas, and restore your property to a safe condition.
We deploy extraction equipment within hours of your call. Rapid water removal protects floors, walls, and structural materials from extensive damage.
From drywall replacement to complete reconstruction, we handle all repairs in-house. You work with one team from damage assessment through finished restoration.
We combine fast emergency response with certified expertise and complete rebuild capability. You get one accountable team from start to finish.
We work directly with your insurance company. Our team documents damage thoroughly and manages the claims process to reduce your stress.
Every technician follows IICRC standards for inspection, cleaning, and restoration. Our BBB A+ rating reflects our consistent quality.
We have restored thousands of homes and businesses across the Charlotte metro area. Local knowledge and proven processes drive better outcomes.
We answer calls around the clock, every day of the year. Fast arrival means less damage and lower total restoration costs.
Posted on Google dawn thompson If I need to hire a Mold remediation company this would be the one the young man answered my questions with understanding and compassion when he didn’t have to Thank you so muchPosted on Google Roshan K Goswami I had a dishwasher leak and some standing water in my house and First Restoration America helped me resolve my issue. The team is amazing and helpful.Posted on Google Dan Davoli I’m thrilled with the work done by First Restoration. The crew was punctual, professional, clean, and the project started and ended when they said it would! The price for my remodel was very competitive, and there were no “surprises” along the way. Within 2 days of the project being completed, I received a call from the owner of the company asking if I needed anything else, and if I was satisfied. I appreciated the personal touch and desire to ensure I was satisfied with their work product. 5 stars!Posted on Google Ben Kuhn Expertise beyond expectations. The work like it’s their home and the finished product shows!Posted on Google Wei Yu The unfortunate incident of a fire outbreak in my house, caused by the actions of tenants, led to a series of challenging and daunting tasks. The subsequent restoration process required immense patience, meticulous planning, and the engagement of professionals. While the journey was arduous, the ultimate outcome exceeded expectations, resulting in a restored home that shines with renewed vibrancy and resilience. Embarking on the journey of restoring a fire-damaged house was no small feat. It demanded prompt and diligent action, and I was fortunate to have a First Restoration America guiding me throughout the process. From the initial assessment to the final touches, their expertise and professionalism were commendable. The restoration process commenced with a comprehensive evaluation of the extent of damage caused by the fire. This step was crucial in determining the scope of repairs needed, ensuring that no area was overlooked. The professionals meticulously documented the damages and collaborated with insurance adjusters to streamline the financial aspects of the restoration. Next, the cleanup phase involved removing debris, ash, and soot residue. The team demonstrated exceptional care in salvaging items that were salvageable and disposing of irreparably damaged materials. Their attention to detail in this stage laid the foundation for the subsequent repairs and renovations. The rebuilding phase began once the debris was cleared, and it was time to restore the structure of the house. The restoration experts skillfully repaired walls, ceilings, and floors, ensuring that they matched the original aesthetic. Their craftsmanship was evident in seamlessly blending the old and new elements, leaving no trace of the previous damage. Electrical and plumbing systems were meticulously inspected and replaced where necessary, guaranteeing the safety and functionality of the house. The team worked diligently to restore these vital aspects, ensuring compliance with modern standards while keeping the home's original charm intact. The interior restoration involved repainting walls, installing new fixtures, and replacing damaged appliances and furniture. The professionals took into consideration my preferences and collaborated to create a harmonious design that reflected my personal style. Their attention to detail, coupled with their creative suggestions, transformed the house into a place that felt like home once again. The restoration process following the fire incident in my house was undeniably challenging, emotionally draining, and financially burdensome. However, thanks to the First Restoration America expertise and dedication of the restoration professionals, my house was brought back to life with impressive results. The team's unwavering commitment to excellence, their attention to detail, and their ability to navigate unforeseen obstacles ensured that the restoration surpassed my expectations. While the memory of the fire may linger, the resilience and beauty of my restored home are testaments to the triumph over adversity. I would wholeheartedly recommend the First Restoration America team to anyone facing a similar situation, as their professionalism, expertise, and craftsmanship were invaluable in turning what seemed like a devastating setback into a newfound opportunity for a fresh start.Posted on Google Roy Morejon I've counted on this team on more than one occasion, as the continue to deliver excellent results. The communicating from leadership and the teams on site have been smooth, every time. I trust them with every restoration project, and so should you.Posted on Google Kevin Norton First restoration was great. I had a leak from an upstairs washer. Keith answered my call right away. Employees arrived a few hours after my call and set up the fans and dehumidifier. First restoration was great and would strongly recommend them in the future.Posted on Google Courtney Gerring They did a great job taking care of our water damage and mold.
We provide 24/7 emergency response across the Charlotte metro area. Our crews aim to be on-site as quickly as possible after your call. Fast arrival reduces total damage and lowers overall restoration costs.
Yes. We handle the insurance documentation and communication on your behalf. Our team prepares detailed damage reports and works with your adjuster to support your claim throughout the restoration process.
Yes. We are licensed and insured in both North Carolina and South Carolina. We serve communities across the greater Charlotte metro including Fort Mill, Tega Cay, and surrounding areas in both states.
We are an IICRC Certified Firm, which means our technicians follow the industry standard for inspection, cleaning, and restoration. We also hold a BBB A+ rating and have maintained that standing throughout our 27 years in business.